Mass Arb Brief

Managing Mass Arbs · Part IFILED 2026-09-03

Start With the Arbitration Clause

Before a dollar of acquisition spend, the respondent's published terms have already set the campaign's fees, forum, exits, and evidence burden. Reading them like an operator is phase zero — and the last three years of court records list the campaigns that didn't.

60days — the informal-resolution clock nearly every modern clause runs before arbitration can begin

Arb DramaFILED 2026-09-01

How One Campaign Lost Its 26,000 Claims to a Single Dismissal Order

The claimants spent a year fighting to get into arbitration. Pandora's Process Arbitrator needed one order to end all of it — anatomy of the role that now decides whether campaigns live or die.

Campaign BreakdownFILED 2026-09-01

How 70,000 Arbitration Claims Cornered SiriusXM

A small Bellevue firm turned one invented fee into a three-year, two-front campaign that a satellite radio giant ultimately paid to end — while a state attorney general dismantled its cancellation flow on the side.